160 years of family business: Our story since 1866

Free UK delivery on orders over £50

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Have a question about an order, our outdoor range or choosing equipment? Contact the Birchward Outdoor team.

Our details

Birchward Ltd trading as Birchward Outdoor
Unit 007 & 008, SS, North Farm Road
Tunbridge Wells TN2 3DP
United Kingdom

info@birchward-outdoor.co.uk
Mon–Sat: 9:00am–6:00pm

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birchward

O U T D O O R

For days outside and nights under canvas.

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